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From Sun Herald – August 13, 2017

Home Care Packages

 

Only an approved Home Care Package provider can host a Home Care Package. Approved providers have satisfied the Department of Health’s legal and social requirements to administer packages on behalf of consumers.

Bannister In Home Care is an Approved Home Care Package Provider.
What home care package information are you looking for?

Do you have a Home Care Package and looking for an Approved Provider?

Do you have a Home Care Package and want to change provider?

What is a Home Care Package?

What is an ACAT assessment?

My Aged Care?
Do you have a Home Care Package and looking for an Approved Provider?

If you have had your ACAT assessment and received your letter from My Aged Care advising you that you have been assigned a Home Care Package, it is time to look for an Approved Care Provider.

Your letter will set out what level of home care package has been assigned to you and it will include a unique referral code that you give to your chosen approved provider.

Only an approved Home Care Package provider can host a Home Care Package. Approved providers have satisfied the Department of Health’s legal and social requirements to administer packages on behalf of consumers.

Bannister In Home Care is an Approved Home Care Package Provider.

Bannister In Home Care is happy to spend time with you to understand your needs and aspirations – it is called person centred care. We will propose a care plan which meets your needs and maximises the value of your package.. This is service is free of charge and obligation.

Contact our team at contact@bannisterinhomecare.com.au or free call 1300 368 991.

Do you have a Home Care Package and want to change provider?

 

If you are an existing Home Care Package holder and already have an approved provider, you may be interested in seeing if you can get more out of your package.

As of 28 February 2017, existing Home Care Package holders are free to negotiate the services they receive with any Approved Provider of Home Care Packages. This is part of the new Consumer Directed Care program introduced by the Government and managed through My Aged Care (part of the Department of Health).

You are entitled to change package provider for any reason. You may be concerned about reliability, you may be looking for a wider range of services, you may be interested in seeing if a new provider can offer you more care hours, you may be moving your residential location, may just be looking for a change. It doesn’t matter – it is your choice.

Only an approved Home Care Package provider can host a Home Care Package. Approved providers have satisfied the Department of Health’s legal and social requirements to administer packages on behalf of consumers.

Bannister In Home Care is an Approved Home Care Package Provider.

Bannister In Home Care is happy to spend time with you to understand your needs and aspirations – it is called person centred care. We will propose a care plan that meets your needs and maximises the value of your package. This is service is free of charge and obligation.

When you change provider, there are some things that you will need to do –

  • Once you have found a new Approved Provider, you will need to contact My Aged Care on
    1800 200 422 to re-activate your referral code. You need to give this referral code to your new provider before you can start receiving their services.
  • When that referral code is accepted by your new provider, your current provider will be notified through My Aged Care that you are looking to change providers.
  • This is not your official notice to your current provider and you should have a discussion with your current provider to formally agree an end date for your services with them.
  • Once you have agreed an end date with your current provider, you have 56 days from the end date to enter into a Home Care Agreement with a new Approved Provider.

 

Don’t worry, we can help –

If you decide that you would like Bannister In Home Care to be your new Home Care Package Approved Provider, we will take care of all the paperwork, work through the transition with your current provider and make sure that all the Department of Health requirements are met – all you have to do is make the decision.

Contact our team at contact@bannisterinhomecare.com.au  or free call 1300 368 991.

 

 

What is a Home Care Package?

 

The Home Care Packages program is a Commonwealth government-subsidised program that provides long-term support for older people who want to stay living at home. There are four levels of Home Care Package for different levels of care and support needs. Each level receives a different amount of funding. This money can be used to buy hours of care or other support that suits your needs.

Home Care Package funds aren’t paid to you directly. Instead, you choose an approved Home Care Package provider to administer the funds on your behalf and give you ‘case management’ support and advice.

Once you have a Home Care Package, you can keep it for as long as you need. If your needs increase, you may be re-assessed for a higher level package.

What levels are available

There are four levels of Home Care Package for different care and support needs:

  • Level 1 for basic care needs
  • Level 2 for low-level care needs
  • Level 3 for intermediate care needs
  • Level 4 for high-level care needs.

Each level receives a different amount of government funding. The higher the level, the more funding the government pays on your behalf, allowing you to buy more services. A Level 4 package allows you to buy the most services.

Once you’ve had an Aged Care Assessment, you will be told which level applies for you.

You can find an approximate number of hours for each package level here.

Eligibility and Assessment

Home Care Packages are meant for older people who need some level of care to enable them to live independently in their own home.

Eligibility will be assessed at the applicant’s place of residence by an ACAT

 

What is an ACAT assessment?

 

The Aged Care Assessment Team (ACAT) assesses people’s eligibility for Home Care Packages. care services.

They are professional health and community care clinicians who visit you at home to assess your needs. They do a comprehensive assessment for your eligibility for a Home Care Package, residential respite care or permanent residential care.

During the assessment visit, the ACAT clinician (usually a nurse, social worker or other health care professional) will ask questions about how well you are managing in your day-to-day life. They will also explain the assessment process and give you advice about on the types of care services that may help you to stay at home.

Your assessed needs will determine which level of Home Care Package you are eligible for.

During the assessment, you will be asked about what you can still do for yourself and what you want assistance with.  It helps if you have already thought about what your needs are, and about what you help you think you will want in the foreseeable future.

Many people get extra help at home. If you think you might benefit from some assistance, it’s a good idea to have an assessment. Over the phone, My Aged Care will help work out what type of assessment you need and will start the process for you. Once you’ve had an assessment, you make up your own mind about whether you want to accept the outcome. It’s your life and your choice.

 

My Aged Care?

 

My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. They should be your first point of contact.

Call My Aged Care on 1800 200 422 or use their website www.myagedcare.gov.au

Bannister In Home Care can help you with setting things up – Contact our team at contact@bannisterinhomecare.com.au or free call 1300 368 991.

What next?

After your assessment, an ACAT member will make a formal decision about your care needs, your eligibility to receive a home care package and the level of home care package that meets your needs. If you are assessed as eligible for a home care package you will:

  • receive an approval letter from My Aged Care that sets out the level of home care package you are approved to receive and your priority for care
  • be placed in a national queue for a suitable home care package. Your place will be determined by your priority for care and the time you have waited for a package. The time waited will also be based on the date of approval on your letter.

 

When a home care package becomes available based on your position in the national queue, you will get a letter from My Aged Care to let you know you have been assigned a package.

 

The letter will set out what level of home care package has been assigned to you.

The letter from My Aged Care will include a unique referral code that you give to your chosen provider.

When you receive your letter assigning you a package you have 56 days from the date your package has been assigned to find a provider and enter into a Home Care Agreement.

You are free to negotiate your Home Care Package Services with any Approved Provider.

Only an approved Home Care Package provider can host a Home Care Package. Approved providers have satisfied the Department of Health’s legal and social requirements to administer packages on behalf of consumers.

Bannister In Home Care is an Approved Home Care Package Provider.

Bannister In Home Care is happy to spend time with you to understand your needs and aspirations – it is called person centred care. We will propose a care plan which meets your needs and maximises the value of your package. This is service is free of charge and obligation.

 

Contact our team at contact@bannisterinhomecare.com.au or free call 1300 368 991.

You can find our rates and an approximate explanation of costs here if you already have a sound understanding.

Call Now Book A FREE Assessment TODAY

How We Can Help

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We spend time getting to understand our clients so that we can provide someone who is best fits their goals.

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We guarantee all quality and safety issues are managed to best practice.

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We take the stress and anxiety out of planning for a life which cannot be fully enjoyed without support.

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We explain a complicated and confusing system of Government subsidy.

Contact Us

Sydney Office
Address:
 Suite 4A, Level 4, 410 Elizabeth Street, SURRY HILLS, NSW 2010
Phone: 02 9212 2911
Email: contact@bannisterinhomecare.com.au

Far Nth NSW/Sth East QLD Office
Address:
 63 Dixon Street, Coolangatta QLD 4225
Phone: 1300368991
Email: contact@bannisterinhomecare.com.au

ABN/ACN: 66 096 919 014

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