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Personal care services


Most of us will reach a point where our once predictable morning rituals become more challenging than we’d like. A day-to-day task like showering may become the most strenuous activity of the day. As frustration gets the better of people in this situation, some decide that they will be better off avoiding it all together. Others simply push through, cut corners and hope that everything will be OK. Feeling in control of your personal hygiene and appearance are critical to self-esteem and confidence. The natural response is for family to feel obliged to support these private needs, yet this can often effect the dynamic of a relationship in a negative way. Some things are better left to people who do not have the history of a close family bond – and most people simply don’t have the time anyway. Without appropriate personal care support your loved one may be exposed to some potentially serious consequences, when a little care can substantially improve their quality of life.

Fortunately, we can be your solution to reaching your individual personal care goals. At Bannister In Home Care, we work with clients and families to rediscover and continue independent life at home.

What might personal care involve?


Bannister’s personal care services cover all facets of living at home, with everything from general assistance to more complex needs – we are experienced and well prepared. Some of these services may include:

  • Oral care
  • Toileting
  • Grooming
  • Showering
  • Continence assistance
  • Assistance with eating
  • Dressing and undressing
  • General mobility

Perhaps the most important aspect of personal care is the impact that it can have on a care recipient’s wellbeing. It can be an upsetting realisation that we might need a little support to manage a basic need, but it is often liberating once put in place. As our clients begin to accept having somebody around to assist at this vital and private start of their day, we see renewed self-esteem. Clients who have recently taken on person care services approach social encounters with enthusiasm, confident that their basic needs are again being looked after.

From a social perspective we often see additional positives in clients connecting with our carers. To encourage this we always look to match complementary personalities. It is important to us that clients and carers get along as the carer is often the first and last person they will see each day.

When plans are appropriately put in place the increased confidence and reduced isolation have a flow on effect to all facets of client health and well-being, which is shared by once-concerned family.

Of course, personal care services can be temporary too, and a great example of this is post-injury or surgery. If an otherwise mobile relative or loved one happens to have a fall and you aren’t able to supply full time care during the recovery process, a respite carer can provide that extra peace of mind until they’re back on their feet.

The process of personal care


For seniors or others who might be uncertain about welcoming a carer into their home, it’s important to make sure that the planning process involves the person that will receive the care – particularly around something as private as morning ablutions. This may also include family, who often want to make sure that their loved one is receiving the very best. That’s why the very first step with Bannister In Home Care is a free consultation with one of our care coordinators – with no commitment expected.

During this consultation, we’ll discuss issues, concerns and needs to come to an agreed solution with the input of those involved. It’s important to remember that this is a changeable blueprint, and can grow and evolve along with any new developments in health and functionality. It’s all part of our person-centred approach to care, which effectively translates to creating a collaborative relationship between us, the carer, the client and family members This relationship will become a trusted a reliable link in a very personal way for you and your relative who is living at home

Bannister In Home Care


We lead the industry in person-centred care, it’s a core part of our values that all relationships between us as service provider and you the user, should be respectful and positive. Not only is this important in all aspects of our work, but when it comes to actually providing care, it has a substantial impact on happiness for our clients. This perspective is shared by our entire team, from management through to carers on the front lines. All of our personal care assistants embody the traits of sensitivity and trustworthiness, along with being highly trained.

Bannister is set apart from the pack by our tailored approach to all of our care services. We’re not interested in shoehorning clients into predetermined boxes or programs, as the simple reality of things is that every person is different, every situation unique. That’s why we work specifically with each client in order to work out exactly what they need – then provide it. What you choose on any given day and hour is totally up to you, it’s that flexible, it’s all about you.

Don’t leave it late


A second pair of hands to help set up for a shower can give the confidence needed for someone to feel in control of their health, hygiene and appearance. Simple things like an inability to properly wash between toes or dry those difficult to reach spots can lead to big problems. Especially when concerning seniors, these issues unchecked can snowball into serious infections or reach a critical moment where a fall or other accident occurs. Feeling helpless in this situation, the family response is often to place their loved one in institutional residential care. This avoidable lifestyle change is often thrust on people that don’t need such a response. In our experience, people enjoy more active, independent lives remaining in the familiarity of their home, with appropriate support in place. People in residential care often experience sudden, steep decline – loneliness, isolation and fragmented family relationships are the sad conclusion for so many.

Broaching the topic of care with an elderly relative can be a delicate situation, and needs to be worked up to in the right way. That’s why it’s a good idea to start the conversation early, so that it never feels as though you’re ambushing anybody with the conversation. In reality, the sooner you have the conversation, the easier it will be to introduce personal care into a senior’s life – a process which typically results in healthier outcomes for people living at home. We look to make it as easy as possible. On the initial assessment we simply collect information we require and are then ready whenever you advise we are needed!

For more information on all things to do with personal care, contact Bannister In Home Care today.


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How We Can Help


We spend time getting to understand our clients so that we can provide someone who is best fits their goals.


We guarantee all quality and safety issues are managed to best practice.


We take the stress and anxiety out of planning for a life which cannot be fully enjoyed without support.


We explain a complicated and confusing system of Government subsidy.

Contact Us

Sydney Office
 Suite 4A, Level 4, 410 Elizabeth Street, SURRY HILLS, NSW 2010
Phone: 02 9212 2911

Far Nth NSW/Sth East QLD Office
 63 Dixon Street, Coolangatta QLD 4225
Phone: 1300368991

ABN/ACN: 66 096 919 014

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