NEWSFLASH: From July 2017 Bannister In Home Care can deliver your home care package in Far North NSW / South East QLD.

Contact us today for a discussion about your care requirements.

What areas are we currently servicing?

Our service launch will cover all coastal areas between Palm Beach (QLD) and Kingscliff (NSW) but we will be quickly expanding our delivery area so check back soon if you are out of our current area!

Area we are currently servicing:

What is different about Bannister In Home Care?

Value: Compare our management fees and hourly rates with others – our priority is to maximise the hours of care or essential services for our clients. For Home Care Package clients we make a commitment not to raise our management fees above 15% unless there are mutually agreed complex needs.

Accessible: During business hours our clients have access to office staff who take ownership of any requests and resolve them in a reasonable time-frame. People that have switched to us highlight this as a change they value significantly.

Flexibility: We let our clients preferences and needs determine the time and range of services they receive:

How: You might prefer your floors cleaned in a particular way or certain dishes hand washed rather than machine – our care workers understand that we are guests in our clients homes and respect client preferences during all services.

When: A busy life should not be scheduled around care availability – we make sure to fit in with your schedule and only request 24 hours notice for unplanned changes.

Whom: We believe that the success of a care relationship depends on mutual respect and shared values between client and care worker.  We encourage everyone to be open minded but prioritise matching staff to client preferences.

What: The majority of services we provide fall in to the traditional categories of personal care and grooming, domestic assistance, transport to appointments and meal preparation. However we have an extended range of services/consumables for interested clients. They may include – Lawn care, a spring clean, computer tablet devices, cooking classes, on and on it goes. Contact us to discuss your specific request..

Quality: Our quality audited home care service continues to provide expert knowledge and solutions for the range of challenges that we face as we age – with a focus on maintaining or increasing independence.

Our goal is to ensure our clients continue to enjoy their favourite things in life. Quality, home-based support can make all the difference to someone looking to maintain or rediscover their independence. To keep our services accessible we keep our rates as affordable as possible. We are reliable. We are audited to a quality management system and we are very proud of our results. Our staff are all police and reference checked, with a qualification in the home care industry. Learn more about how we work >