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Home Care Package Rates – Updated November 2017


The following information should be used as a guide – we are always open to discuss your individual circumstances and aim to be flexible wherever possible.

Our ordinary hourly rates can be found at the bottom of this page – however, they alone might not help you to understand what you will receive through your funded home care package.

There are 2 significant factors which will determine how many hours of care you can expect to receive:

  • The level of package the Aged Care Assessment Team determined you are eligible for.
  • The contribution that Centrelink determined you must make toward you package budget, based on you assets and income (between $0 and $200 per week).

Without knowing your exact circumstances, here is a guide to what you can expect – should you elect to spend your package budget with Bannister In Home Care:

Package levelApproximate Weekly SubsidyApproximate Weekly Hours of Care
Level 1$156.00(2 – 3 Hours)
Level 2$284.00(5 – 6 Hours)
Level 3$625.00(9 – 12 Hours)
Level 4$951.00(15 – 20 Hours)

Other costs which may be factored in to your care:

  • Administration: (between 5% -15%)

Explained: Part of our obligation to help you access your package funds involves providing you and the department of Health with a budget of funds and expenditure, which incurs an administrative charge. This charge also goes towards our payroll management and various overheads involved in running a home care business. Depending on the nature of your requirements this will vary.

  • Case Management: between (0% – 15%)

Explained: Many clients that wish to remain independent at home require a great deal of coordination between our managers, care staff, family and specialist services. We don’t assume that there will be a great deal of management involved in coordinating services and we are transparent regarding why we apply these charges when we do.

  • Home Mods/Other expenses: (???%)

Explained: One great thing about home care packages is that they allow for you to pay for things like home modifications or technological devices that help to meet your goals as a home care package client. You must accumulate funds over time to afford these costs so we work out a practical % to withhold on a case by case basis – this will only ever be a short term charge.

  • Exit Fee: (Max $150)

Explained: Should you need to transfer you package away from us at any stage, there will always be a few hours work in reconciling budgets and potentially transferring unspent funds. To make sure we reflect the cost of taking these steps we reserve the right to charge $150 if necessary to ensure that you move seamlessly from our service to your next stage.

BIHC Hourly schedule of fees

Day8am – 6pm$54.00
Evening6pm – 10pm$57.00
Night Shift10pm – 8am$60.00
Day Saturday8am – 6pm$62.00
Evening Saturday6pm -10pm$68.00
Night Saturday10pm – 8am$72.00
Day Sunday8am – 6pm$72.00
Evening Sunday6pm -10pm$78.00
Night Sunday10pm – 6am$82.00
Day Public Holiday8am – 6pm$93.00
Evening Public Holiday6pm -10pm$96.00
Night Public Holiday10pm – 6am$101.00

Inactive Sleepover rates

Sleepover10hrs negotiated time$260.00
Saturday Sleepover10hrs negotiated time$340.00
Sunday/PH Sleepover10hrs negotiated time$345.00



Note: In service KM’s incur a $1.00/KM charge.


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How We Can Help


We spend time getting to understand our clients so that we can provide someone who is best fits their goals.


We guarantee all quality and safety issues are managed to best practice.


We take the stress and anxiety out of planning for a life which cannot be fully enjoyed without support.


We explain a complicated and confusing system of Government subsidy.

Contact Us

Sydney Office
 Suite 4A, Level 4, 410 Elizabeth Street, SURRY HILLS, NSW 2010
Phone: 02 9212 2911
Email: [email protected]

Far Nth NSW/Sth East QLD Office
 63 Dixon Street, Coolangatta QLD 4225
Phone: 1300368991
Email: [email protected]

ABN/ACN: 66 096 919 014

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