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This is a copy of a feature that we did 13 August 2017 – sharing our thoughts on home care packages and how we feel people should be taking advantage of them
Welcome to Bannister In Home Care!
Providing care for yourself and your loved ones
Bannister In Home Care can deliver your home care package. Call us today for information and advice, no matter where you are in the process. You may be taking the first steps or are looking to transfer your existing package to get more hours or a more responsive service. Key points that make us a better option:
What is different about Bannister In Home Care?
Value: Compare our management fees and hourly rates with others – our priority is to maximise the hours of care or essential services for our clients. For Home Care Package clients we make a commitment not to raise our management fees above 25% unless there are mutually agreed complex needs.
Accessible: During business hours our clients have access to office staff who take ownership of any requests and resolve them in a reasonable time-frame. People that have switched to us highlight this as a change they value significantly.
Flexibility: We let our clients preferences and needs determine the time and range of services they receive:
How: You might prefer your floors cleaned in a particular way or certain dishes hand washed rather than machine – our care workers understand that we are guests in our clients homes and respect client preferences during all services.
When: A busy life should not be scheduled around care availability – we make sure to fit in with your schedule and only request 24 hours notice for unplanned changes.
Whom: We believe that the success of a care relationship depends on mutual respect and shared values between client and care worker. We encourage everyone to be open minded but prioritise matching staff to client preferences.
What: The majority of services we provide fall in to the traditional categories of personal care and grooming, domestic assistance, transport to appointments and meal preparation. However we have an extended range of services/consumables for interested clients. They may include – Lawn care, a spring clean, computer tablet devices, cooking classes, on and on it goes. Contact us to discuss your specific request..
Quality: Our quality audited home care service continues to provide expert knowledge and solutions for the range of challenges that we face as we age – with a focus on maintaining or increasing independence.
Our goal is to ensure our clients continue to enjoy their favourite things in life. Quality, home-based support can make all the difference to someone looking to maintain or rediscover their independence. To keep our services accessible we keep our rates as affordable as possible. We are reliable. We are audited to a quality management system and we are very proud of our results. Our staff are all police and reference checked, with a qualification in the home care industry. Learn more about how we work >
Bannister In Home Care is assessed and registered as meeting the requirements of the NSW DSS standard as of 15 June 2018
What People Are Saying About Us
To all our dear clients, Please find below the latest publications we have made regarding Covid-19 information, places of concern and new regulations in relation to our services. COVID-19 Special Edition Newsletter # 15 17June 2021 COVID-19 Special Edition Newsletter...
To all Bannister In Home Care clients – the situation with the current wave of COVID – 19 changes on a daily basis with new areas, locations, venues and public transport routes being updated by NSW Health. The Bannister In Home Care management team is constantly...
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How We Can Help
We spend time getting to understand our clients so that we can provide someone who is best fits their goals.
We guarantee all quality and safety issues are managed to best practice.
We take the stress and anxiety out of planning for a life which cannot be fully enjoyed without support.
We explain a complicated and confusing system of Government subsidy.