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You can access all archived and current versions of our Newsletter along with some other bits and pieces here on the Newsletter page. Its a good way to keep up to date with the issues we are focusing on for our clients and staff.


Sunday Herald: Bannister discuss package client rights






This is a copy of a feature that we did 13 August 2017 – sharing our thoughts on home care packages and how we feel people should be taking advantage of them

Bannister on the Border

Now providing services in Far North NSW / South East QLD

Personal Care

Grooming and appearance are a big part of anyone’s self esteem and can strongly contribute to how much a person enjoys their day. Personal care may involve continence issues, bathing and other essential services.

Domestic Assistance

Domestic duties can become challenging during injury. They can also become exhausting as we age. With a little help around the house you can focus on the things you enjoy.

Do you have an NDIS Plan?

As an approved NDIS provider, we encourage clients to play an active role in customising their support – independence means being in control!

Meal Preparation

Help with shopping, meal planning and cooking makes it easier to eat well…

Respite Services

It is important that carers get a break too. Even a part-time responsibilities can put stress on important family relationships. There is no harm in learning about the alternatives.

Companion Care

Companionship helps retain our feelings of connection to family and community…

Welcome to Bannister In Home Care!

Providing care for yourself and your loved ones

Bannister In Home Care can deliver your home care package. Call us today for information and advice, no matter where you are in the process. You may be taking the first steps or are looking to transfer your existing package to get more hours or a more responsive service. Key points that make us a better option:

What is different about Bannister In Home Care?

Value: Compare our management fees and hourly rates with others – our priority is to maximise the hours of care or essential services for our clients. For Home Care Package clients we make a commitment not to raise our management fees above 25% unless there are mutually agreed complex needs.

Accessible: During business hours our clients have access to office staff who take ownership of any requests and resolve them in a reasonable time-frame. People that have switched to us highlight this as a change they value significantly.

Flexibility: We let our clients preferences and needs determine the time and range of services they receive:

How: You might prefer your floors cleaned in a particular way or certain dishes hand washed rather than machine – our care workers understand that we are guests in our clients homes and respect client preferences during all services.

When: A busy life should not be scheduled around care availability – we make sure to fit in with your schedule and only request 24 hours notice for unplanned changes.

Whom: We believe that the success of a care relationship depends on mutual respect and shared values between client and care worker.  We encourage everyone to be open minded but prioritise matching staff to client preferences.

What: The majority of services we provide fall in to the traditional categories of personal care and grooming, domestic assistance, transport to appointments and meal preparation. However we have an extended range of services/consumables for interested clients. They may include – Lawn care, a spring clean, computer tablet devices, cooking classes, on and on it goes. Contact us to discuss your specific request..

Quality: Our quality audited home care service continues to provide expert knowledge and solutions for the range of challenges that we face as we age – with a focus on maintaining or increasing independence.

Our goal is to ensure our clients continue to enjoy their favourite things in life. Quality, home-based support can make all the difference to someone looking to maintain or rediscover their independence. To keep our services accessible we keep our rates as affordable as possible. We are reliable. We are audited to a quality management system and we are very proud of our results. Our staff are all police and reference checked, with a qualification in the home care industry. Learn more about how we work >

APNS Colour Logo MEMBERLASA NSW - ACT LOGO-Low-Transparent



Bannister In Home Care is assessed and registered as meeting the requirements of the NSW DSS standard as of 15 June 2018


Our Services

Personal Care Services

The daily tasks of personal hygiene and grooming can become increasingly difficult to manage as we age. They can also be an issue when people are recovering from an injury, managing an illness or living with a disability. See Personal Care Services >

Domestic Assistance

Bannister In Home Care offers support to help you with those everyday domestic activities that can become difficult as you age, or if you have a disability. See Domestic Assistance >

Meal Preparation

Bannister In Home Care are specialists when it comes to providing care services in your home. We understand how easy it is to lose the motivation to eat properly, especially when it’s just for one. And that it gets even harder as you age. See Meal Preparation >

Respite Services

When you care for a loved one it can be truly fulfilling, but at the same time it’s often exhausting. At Bannister In Home Care, we understand that your personal health and well-being is just as important as the person you are caring for. See Respite Services >

Companion Care

At Bannister In Home Care we understand the value of companionship. It’s that personal connection that’s such an essential part of what makes us feel valued, and keeps us as part of both our family and our community. See Companion Care Services >

Disability Care

At Bannister In Home Care, our approach to disability support is leading edge. We have been providing support, driven by consumer choice and control, since our inception. See Disability Care Services >


What People Are Saying About Us

“We are very lucky we have the support of Bannister In Home Care. The immediate feedback should the carer sense any concerns is appreciated and Liz is always there to talk about my parents’ needs and situation.” Colin – Mosman, NSW
“Bannister In Home Care are a thoroughly professional organisation with a very personal approach to tailoring their skills to what is required for the individual.” George – East Lakes, NSW
“Thank you to Bannister Home Care for continuous care and support upon Mum’s return from hospital care, particularly to Liz and Nat.” Jennifer – Carlingford, NSW (Palliative care)


Latest News

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How We Can Help


We spend time getting to understand our clients so that we can provide someone who is best fits their goals.


We guarantee all quality and safety issues are managed to best practice.


We take the stress and anxiety out of planning for a life which cannot be fully enjoyed without support.


We explain a complicated and confusing system of Government subsidy.

Contact Us

Sydney Office
 Suite 4A, Level 4, 410 Elizabeth Street, SURRY HILLS, NSW 2010
Phone: 02 9212 2911

Far Nth NSW/Sth East QLD Office
50 Kennedy Drive Tweed Heads NSW 2485
Phone: 0499 003 692

ABN/ACN: 66 096 919 014

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