Resources
for home care clients
Community Care Common Standards
The Australian Department of Health and Ageing has developed the Community Care Common Standards to be applied to range of Community Care services – including in home care.
The Standards are made up of three Standards and 18 expected outcomes relating to those Standards.
Each of the Standards includes a principle that summarizes the intent of that Standard.
The three Standards are:
Effective Management
Appropriate Access and Service Delivery
Service User Rights and Responsibilities.
Each of the 18 expected outcomes relating to the Standards includes the following information:
Bannister In Home Care has adopted the Community Care Common Standards in the development of all of our in home care services.
GST information
For information regarding Bannister In Home Care’s policy on charging GST, please see this document: Bannister In Home Care GST Policy
Falls Prevention
Here’s some valuable information on preventing falls:
Home Safety – click here
How to avoid falls – click here
What to do after a fall at home – click here
Elderly home care and technology
Companion Card for Carers in NSW
About Dementia
Here is a selection of fact sheets that we consider relevant to the people we provide Dementia care services to.
They were put together by the good people at Alzheimer’s Australia who also run the National Dementia Helpline on 1800 100 500.
The progression stages of Alzheimer’s
Information about Dementia for Young People
Information about Dementia for Parents and Grandparents
Advocacy, Advocate Support and Complaints
NSW Trustee and Guardian
NSW Trustee & Guardian’s role is to act as an independent and impartial Executor, Administrator, Attorney and Trustee for the people of NSW and provide direct financial management services and authorization and direction to private financial managers.
Phone: 1300 364 103
Link: www.tag.nsw.gov.au
Private Guardian Support Unit – PGSU
The Private Guardian Support Unit (PGSU) provides a free and confidential service to assist legally appointed guardians in their role.
Phone 02 8688 6060
https://www.tag.nsw.gov.au/guardianship/guardian-support-services
The Aged Care Rights Service
TARS is a community legal centre that protects the rights of older people. They provide telephone advice, advocacy, legal advice and educational services.
Phone: 1800 424 079
Information on Elder Abuse
Personal alarms for the elderly
Helpful Links for relevant information
Dementia Australia
Cancer Council Australia
National Heart Foundation
Palliative Care Australia
Parkinsons Australia
Stroke Foundation
NDIS
NSW Health
Queensland Health
Silver Rainbow - LGBTIQ Ageing and Aged Care or see LGBT Home Care with Bannister In Home Care
Plain English Policies
Click her to see OUR POLICIES in the simplest language possible!