CHANGING HOME CARE PROVIDERS

Wanting to switch home care package providers?

At Bannister In Home Care, we understand that choosing the right home care provider is crucial for you or your loved one's well-being. Sometimes clients move to areas that their care provider can’t accommodate services to, they may charge high fees or sometimes you feel like it just isn’t a match. What matters is that you get the care to make your life easier! If you're considering switching to our services from another care provider, we're here to guide you through the process.

Steps to Switching Home Care Package Providers:

Assess Your Needs: Take some time to evaluate your current care needs and determine if Bannister In Home Care is the right fit for you. Our comprehensive services cater to a wide range of needs, ensuring personalised care and support.

Contact Us: Reach out to our team to discuss your situation and learn more about the services we offer. You can contact us by phone or by filling out the contact form on our contact page.

Schedule a Consultation: We'll schedule a free consultation to assess your care needs in detail. During this meeting, we'll discuss your preferences, requirements, and any specific concerns you may have.

Develop a Care Plan: Based on our assessment and your input, we'll work together to develop a customied care plan tailored to your individual needs. Our team will ensure that your care plan aligns with your goals and preferences.

Notify Your Current Provider: Inform your current home care provider about your decision to switch to Bannister In Home Care. Review your contract terms, including any notice periods or cancellation fees that may apply.

Notify My Aged Care:

Inform My Aged Care that you are changing home care providers and ask them to provide you with a referral code to give to your new provider. This is called a reactivating home care services code. You can do on the phone by calling My Aged Care on 1800 200 422.

Coordinate Transition: We'll work closely with you and your current provider to ensure a smooth transition process. Our team will handle the necessary paperwork and arrangements to minimize disruption to your care services.

Start Receiving Care: Once everything is in place, you can start receiving care from Bannister In Home Care. Our dedicated caregivers will provide compassionate support and assistance to help you maintain independence and quality of life at home.